As soon as you come in, you start working on an idea that you got yesterday while reading an article. By clustering our delivery areas differently, you expect to increase the efficiency of our planning by up to 5%. You immediately talk to Jaap, our Data Scientist, to see whether your idea holds up in real life with our simulations. Anticipating the results, you reserve some room on the development backlog to do an a/b-test for this new cluster. Our customers have to be happy, too.
In the afternoon, you have a meeting with Remco, CoolblueBezorgt Manager. The tool you and your team have developed in the past few months shows that we need a new depot to reduce the driving time to and from our customers. You end the meeting with a high five: let’s look for a new location!
Finally, you review the tickets that are still open with Application Specialist Edwin. Changes for our CoolblueFietst delivery employees have finally gone live in the mobile app. This saves 10 seconds at each every customer, and makes the delivery employees happy as well.