Frank, Remco, and Sjors rented a van, took a few washing machines from the warehouse and headed out to gain delivery experience. Remco: “If you do this for 10 days in a row, you cover all scenarios and you learn a lot. How to lift a really heavy washing to the 4th floor, looking up non-existent addresses in new residential areas, and connecting hoses that don’t fit. You’ll know exactly which wrenches you need, that you need to bring a mop, and that you definitely need to wear gloves. We figured out the best way to plan our routes, and what kind of vans, tools, and work clothes we needed.”
That same year, we expanded CoolblueDelivers by hiring Delivery Employees: strong Coolbluers, who you’d be more than happy to have visit your grandmother’s house. And we don’t just randomly select them: we first test their muscle strength and social skills before they start the job. Thanks to our training courses, comradery at the depots, and the available growth opportunities, every Delivery Employee starts up the van in a good mood each morning. CoolblueBikesWhat we do with large products, we can also do with small ones. We bought bicycles, hired 4 Delivery Employees and cycled undercover around Eindhoven. It went so well, we decided to expand. The undercover carrier bicycles turned Coolblue blue and the delivery employees were renamed to Package Care Employees. The most package-friendly delivery service of the Netherlands was born. Bike by bike, we rolled out CoolblueBikes throughout the Netherlands and Belgium.
So, what’s so special about this delivery service? First, the packages are delivered within a 1-hour window. Our Package Care Employees are also extra careful with the packages: they gently place the sturdy boxes in the custom designed carrier bicycle. With their gloves on, of course. Last, but definitely not least: CoolblueBikes isn’t just package-friendly, it’s environmentally friendly as well. Bike Green.
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